Patient & Family Engagement
Engaging patients and their families in their care requires a committed partnership between providers of care and the patients and families with whom they interact. Understanding what is meaningful to patients and listening to their perspective is enlightening and rewarding. Increasing patient engagement can yield many benefits, including improved health and outcomes for individuals and more productive work environments for health care professionals. Many tools currently exist that can be used to conduct assessments, identify opportunities and develop a program, but training is needed both on the part of clinicians and patients. MCB Healthcare Consultants will collaborate with you to understand the best model for improving patient engagement that will align with your organizational culture and result in achieving your strategic goals related to patient engagement and patient and caregiver experience.