About Us

Who We Are

MCB Healthcare is a consulting company dedicated to improving the future of healthcare at the local and national level. With expertise in quality, patient safety, care management, patient and family engagement, and performance improvement, MCB Healthcare has a passion for making a difference for patients and their families, as well as the professionals who care for them. Clients include hospitals, health plans, medical groups, physician offices and community based organizations and patient safety technology companies

 

Science of Improvement

MCB Healthcare works with a unique approach with working with health systems and other organizations towards improving quality, safety, and value in health care across the region. We like to call this approach the science of improvement. Science of improvement is an applied science that emphasizes innovation, rapid-cycle testing in the field, and spread in order to generate learning about what changes, in which contexts, produce improvements. It is characterized by the combination of expert subject knowledge with improvement methods and tools.

Our Services

We provide consulting services, program evaluation and redesign as well as leadership development in the following areas:
Patient Safety, Care Management, Quality & Performance Improvement, Leadership and Culture, Data Analytics and Patient & Family Engagement.

Our Mission

To engage with leaders and inspire a commitment to excellence across the healthcare continuum to build a sustainable infrastructure and develop a culture of quality and patient safety, implementing processes to identify and solve problems and reduce cost; thus, making a difference in the lives of patients and their families, as well as the professionals who care for them.

Our Vision

To improve our future whereby any organization that provides health and wellness care is a place you would entrust the care of your own family.

Our Values

Excellence, Respect, Accountability and Teamwork

We are here to support your journey to excellence!

Our team of extremely well versed customer care representatives will be more than happy to answer all your queries and concerns so feel free to drop us a line or call us.

Improvement Capability

We thrive in ensuring that improvement science drives our work and that we extend the reach and impact of the improvement community

Person and Family Centered Care

Putting the patient and the family at the heart of every decision and allowing them to be genuine partners in their care

Patient Safety

Working towards ensuring patient safety by working with leaders to evaluate and promote a just culture of teamwork that results in reducing harm and decreasing cost